Shipping policy

Thank you so much for shopping with MysteryGiftBag! 💖 Here's everything you need to know about shipping.📦 Processing TimeAll orders are hand-packed with care and typically dispatched within 1–3 working days (Monday–Friday). If you need your order by a specific date, please contact us before ordering: 📧 customerservice@mysterygiftbag.com

🌍 Duties & import taxes included — no surprise fees at delivery
🇺🇸 USA Shipping
Shipping Type Cost Delivery Time
Free shipping On orders $49.99+ (selected products) 5–10 business days
Standard shipping Calculated at checkout 5–10 business days
  • Delivery times are estimates and do not include processing time
  • We are not responsible for carrier delays once your order has been dispatched
  • Incorrect addresses: reshipment costs are the customer's responsibility
🇬🇧 UK Shipping
Shipping Type Cost Delivery Time
Free standard shipping On orders £50+ (selected products) 2–10 business days
Standard shipping £2.99 (selected products) 2–10 business days
Fast shipping ~£5.50 (selected products) 1–3 business days
  • We ship via Royal Mail, Evri, and DPD
  • Delivery times are estimates and do not include processing time
  • We are not responsible for delays once your order is with the carrier
🇦🇺 Australia & New Zealand Shipping
Shipping Type Cost Delivery Time
Standard shipping Calculated at checkout 5–10 business days
🌍 Canada, South Korea & Europe Shipping
Shipping Type Cost Delivery Time
Standard shipping Calculated at checkout 5–10 business days
  • Europe includes Germany, France, Ireland, Netherlands, Italy, Spain and more
  • Delivery times vary by destination country
⚠️ Important Notes (All Countries)
  • Please provide your full, correct delivery address — we do not ship to PO boxes or parcel lockers
  • Once orders are handed to the carrier, we cannot be held responsible for delays, loss, or damage in transit
  • If a package is returned due to an incorrect address or failed delivery, reshipment costs are the customer's responsibility
  • Delivery times are estimates only and not guaranteed
📧 Need help? Email us anytime at customerservice@mysterygiftbag.com — we're happy to help! 💖