Shipping & Fulfilment Policy – MysteryGiftBag.com
Thank you so much for shopping with MysteryGiftBag! 💖 Here's everything you need to know about shipping.
📦 Processing Time
All orders are hand-packed with care and typically dispatched within 1–3 working days (Monday–Friday). If you need your order by a specific date, please contact us before ordering: 📧 customerservice@mysterygiftbag.com
🌍 Duties & import taxes included — no surprise fees at delivery
🇺🇸 USA Shipping
| Shipping Type | Cost | Delivery Time |
|---|---|---|
| Free shipping | On orders $49.99+ (selected products) | 5–10 business days |
| Standard shipping | Calculated at checkout | 5–10 business days |
- Delivery times are estimates and do not include processing time
- We are not responsible for carrier delays once your order has been dispatched
- Incorrect addresses: reshipment costs are the customer's responsibility
🇬🇧 UK Shipping
| Shipping Type | Cost | Delivery Time |
|---|---|---|
| Free standard shipping | On orders £50+ (selected products) | 2–10 business days |
| Standard shipping | £2.99 (selected products) | 2–10 business days |
| Fast shipping | ~£5.50 (selected products) | 1–3 business days |
- We ship via Royal Mail, Evri, and DPD
- Delivery times are estimates and do not include processing time
- We are not responsible for delays once your order is with the carrier
🇦🇺 Australia & New Zealand Shipping
| Shipping Type | Cost | Delivery Time |
|---|---|---|
| Standard shipping | Calculated at checkout | 5–10 business days |
🌍 Canada, South Korea & Europe Shipping
| Shipping Type | Cost | Delivery Time |
|---|---|---|
| Standard shipping | Calculated at checkout | 5–10 business days |
- Europe includes Germany, France, Ireland, Netherlands, Italy, Spain and more
- Delivery times vary by destination country
⚠️ Important Notes (All Countries)
- Please provide your full, correct delivery address — we do not ship to PO boxes or parcel lockers
- Once orders are handed to the carrier, we cannot be held responsible for delays, loss, or damage in transit
- If a package is returned due to an incorrect address or failed delivery, reshipment costs are the customer's responsibility
- Delivery times are estimates only and not guaranteed
📧 Need help? Email us anytime at customerservice@mysterygiftbag.com — we're happy to help! 💖